The purchase of all Sherpa THC products is an acceptance of the terms of purchase as well as the refund policy.
By purchasing a product from Sherpa THC you are demonstrating a clear understanding that we are selling products that contain CBD (cannabidiol) extracted from hemp oil. Sherpa THC is committed to strict compliance with FDA regulations. These statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure or prevent any disease. These products have also not been evaluated by the FDA and we make no claims as to any medical or health benefits for products containing CBD. Should you decide to purchase our products, you are purchasing these products understanding the present status of CBD products.
If any issues should arise with one of our products, please email us at firstname.lastname@example.org and we will gladly speak with you.
If you still wish to return or exchange an unopened product within 7 days of receiving it, please see our Return/Exchange Process below.
Sherpa THC will only accept returns or exchanges on items from purchases made on sherpathc.com. We will not accept returns or exchanges from a purchase made in our retail store
If you wish to return or exchange an unopened product within 7 days of receiving it please:
1) E-mail us at email@example.com stating that you would like to return a product and request the return shipping address.
2) Once you have shipped the product, please send an additional e-mail to firstname.lastname@example.org with the tracking number so that we can follow the location of the package.
3) When we receive the package and are able to verify that integrity of the product has not been compromised, we will e-mail you once more to verify the manner in which you would like to proceed.
4) We will either exchange the product or we will issue a refund then send out a confirmation e-mail.
Please note that in the event you would like a refund, it may take 7-10 days for the funds to post into your account.
The customer will be responsible for return shipping costs.
If you have any questions regarding our return policy please email email@example.com